Commercial Aviation Medical Escort

CEGA Group has become the first company in Europe to gain the Commercial Aviation Medical Escort Accreditation from EURAMI* as a standalone accolade.
The UK’s leading provider of end-to-end medical and security assistance, risk and claims management services.

CEGA is part of the Charles Taylor Group: a leading professional services company that has supported clients across the global insurance market since 1884.
Today the group employs over 1,800 staff in 71 offices spread across 29 countries in the UK, the Americas, Asia Pacific, Europe, the Middle East and Africa.
This gives CEGA access to worldwide resources and expertise that complement its own extensive global network.

Funtington Park
Cheesmans Lane
West Sussex
PO18 8UE

Emergency Medical Assistance: +44 (0) 1243 621 191
Air repatriation: +44 (0) 1243 621 107



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CEGA 50.865540, -0.879893 Funtington Park Cheesmans Lane Funtington Chichester West Sussex PO18 8UE (Directions)


Chief Medical Officer Operations Director
Dr Lynn Gordon  Neil Heasman

Dr Lynn Gordon
Chief Medical Officer

Lynn’s extensive medical experience straddles a range of disciplines; from helicopter trauma medicine and trauma intensive care, to general practice, global assistance and travel clinic management. Former roles include more than fifteen years as a senior ship’s doctor for Princess Cruises and several years running her own GP practice in South Africa. She joined CEGA in 2015 as a medical officer, and became CMO in 2017.

Neil Heasman
Operations Director

With nearly 30 years in the claims sector behind him, Neil’s role in transforming the claims journeys of travel insurance customers has been instrumental in maintaining CEGA’s position as a leading claims and assistance provider.
He joined us in 2005 from Groupama Insurance, and was appointed CEGA’s operations director in 2013.

Accreditation History

Accreditation Certificate Valid Until Standard Achieved / Medical Endorsements
 Primary Accreditation 06th September 2019 Commercial Aviation Medical Escort Accreditation
Extension 31st December 2019 Commercial Airline Medical Escort Accreditation
Extension May 1st, 2020 see above