Med Call GmbH

med call





FW owner
Med Call has served the international assistance and travel insurance market with patient transport services for more than 15 years, offering a full range of innovative and high quality transport solutions incl. Intensive Care, Pediatrics and Neonatology. Flexible planning and precise organisation adapted to client needs are the cornerstones of Med Call’s success.
A 24/7 operation office located close to Frankfurt in Germany provides accurate quotes, full flight planning, organisation of ground transportation and hospital admissions.

Currently we are operating one Learjet 31A aircraft for short distance and two Learjet 45 for mid- and long-distance flights as dedicated air ambulances. Our Learjet 45 are available in twin-stretcher configuration.

One of Med Call key policies is the continuous modernization of aircraft, equipment and procedures. We are constantly investing in new technologies to guarantee the highest quality care and safety on board our aircraft. State of the art patient monitoring systems, ultrasound devices, blood gas analyzers and satellite phones are standard on all of our aircraft.

All Med Call personnel have extensive experience in clinical intensive care and emergency medicine. Multi-lingual staff with years of training in international inter-hospital transfer provide the most professional, comfortable and secure transport environment for even the most severely ill and injured patients. Every Med Call physician and nurse is licensed by german government authorities and the German Medical Association.

med call GmbH
Black & Decker Str. 1-3
65510 Idstein

Tel. +49 61 26 95 37 080
Fax +49 61 26 95 37 0811


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Med Call GmbH 50.214387, 8.254421 Med Call GmbHBlack und Decker straße 1, 65510 Idstein, Germany (Directions)

Airport IATA   HHN



CEO Chief Medical Director Medical Director Operations Chief Pilot
MedCall-Michael Diefenbach MedCall-Alex Veldman MedCall-Marcus Tursch MedCall-Gerald Kleindienst
Michael Diefenbach Prof. Dr. Alex Veldman Dr. Marcus Tursch Gerald Kleindienst

Accreditation History

Accreditation Certificate Valid Until Standard Achieved / Medical Endorsements
Primary plus Extension 23rd of November 2013 Full Accred. / Special Care
Reaccreditation 22nd of November 2016 Full Accred. / Special Care
Certificate Extension 22nd of February 2017 Full Accred. / Special Care
 Reaccreditation 01st of February 2020


  • Long-Range Intercontinental Fixed Wing 

Medical Endorsements:

  • Adult Critical Care
  • Paediatric Critical Care
  • Neonatal Critical Care


Bombardier Bombardier
Learjet 45 Learjet 31A
Tailfins: D-CDOC, D-CSOS Tailfin: D-CGGG