Universal Air Evac

Airport IATA HLA

About Universal Air Evac

Universal Air Evac offers fixed-wing air ambulance services covering the whole of Africa, it’s surrounding islands, and into Europe and the Middle-East. Evacuations further afield are accomplished through wing to wing transfers with industry partners. Based at Lanseria International Airport in Johannesburg, South Africa, and utilising dedicated long-range jet air ambulances, Universal Air Evac is capable of flying a wide range of patients. With an average dispatch time of 2 hours, and flying with flight doctors and flight nurses or advanced life support paramedics, Universal Air Evac is a safe choice for air ambulance flights.

Universal Air Evac has its offices, air ambulance fleet and medical operations at Gate C Southside, Lanseria International Airport Johannesburg, South Africa. Lanseria Airport is a full international airport which is open 24/7 with all-weather capability, and therefore poses no hindrance to the dispatch of a flight at any time. In addition to this, the lack of large commercial airline traffic at Lanseria ensures that dispatch and landing delays are minimised, and the central location of Lanseria in Gauteng means that almost all major hospitals can be reached within 45 minutes’ drive of the airport.

Our 24/7 Flight Desk is manned by medically qualified staff. The Flight Desk is operated from a full Call Centre platform which includes a case management system and voice logging. The Flight Desk handles all flight requests and tracks all flights from start to finish. Detailed updates on flight progress are given to clients at every step during a flight.

Our 4 core differentiators are:

• Uncompromising clinical quality
• Reliable dispatch and availability
• Transparent dealings with all clients
• Cost effectiveness